Additive, time-bound access on top of a member's role

Workgroups

Every member has one user group - their role. Workgroups are everything else they're part of: the robotics club, the design lab, the Year 11 project, the contractor's three printers. A member can hold any number at once, each one adds permissions and printer access on top of their role, and each can expire on its own.

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The end of "Student (robotics + laser)"

Every shared-printer account eventually hits the same wall. Someone needs one extra thing, and a single role per person can't say it. So you clone a role, then clone it again for the next combination, and a year later you're maintaining fourteen near-identical groups that nobody dares touch. Workgroups are the second axis that problem was always missing: four roles plus two workgroups express what would otherwise take sixteen roles, and every one of them stays readable.

One role, many workgroups

A user group answers "who is this person in the organisation?" - and everybody has exactly one. It carries organisation authority: managing users, billing, settings, API keys.

A workgroup answers "what else are they part of right now?" - and there is no limit on how many somebody holds. It carries workflow permissions, printer access and print allowances, and nothing else.

The short version: your user group is your job title, your workgroups are the rooms you have keys to. Changing someone's job title is a decision about authority. Handing them a key for the term is not, and it should not require rebuilding your group structure to express it.

User groups vs workgroups

SimplyPrint is a cloud 3D printer management platform that lets you slice, queue, monitor and manage any brand of printer from a browser. Its access model has two axes:

User group (base role)Workgroup
How many per memberExactly oneAny number
Assignable permissionsThe full permission listA fixed allow-list of workflow permissions
Users, billing, API keys, settings×
Access all printersOnly the printers it names
Can expire on a date×
Granted per SSO sign-inOneEvery one that matches
Effect on the memberReplaces the previous groupAdds to what they have
Workgroups are on the School and Enterprise plans. A member with no workgroups behaves exactly as they always did, so turning the feature on changes nothing about an existing setup.

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How permission layering works

When SimplyPrint decides whether you may do something, it builds your effective access from your user group plus every workgroup that is active for you at that moment:

  • Permissions are unioned. You have a permission if your user group grants it or any active workgroup grants it. No ordering, no priority, no overrides - one yes anywhere is a yes.
  • Printer access is unioned separately. Individual printers, printer groups and printer models all merge together from every source.
  • The two lists combine independently. A permission that came from one workgroup applies on a printer that came from a different one.
That last point is what makes workgroups compose rather than just stack. A student whose Robotics Club workgroup grants "can print", and whose Design Lab workgroup unlocks the design-lab printers, can start prints on those printers - even though neither workgroup granted both halves.

Workgroups only ever add - so they can't break anything

There is no deny in a workgroup. It cannot remove a permission, hide a printer, or narrow anything a member already had. Turning a permission off inside a workgroup simply means that workgroup does not contribute it.

This is deliberate, and it is what makes workgroups safe to hand out freely. Adding somebody to a workgroup can never break their existing access, so you never have to reason about the order they were added in, or work out which one wins. Nothing wins - everything adds.

The practical consequence, and the one rule worth remembering: if somebody needs to have less, that belongs in their user group.

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Organisation authority stays on the role, permanently

A workgroup can only grant from an explicit allow-list of workflow and resource permissions - printing, pausing, cancelling, the queue, the slicer tools, filament, cameras, print history, printer calibration. The editor shows the exact count for your account.

It can never grant:

  • Managing users - inviting, deleting, changing somebody's group
  • Managing the user groups and workgroups themselves
  • The subscription, billing or invoices
  • API keys, webhooks or custom fields
  • Organisation and registration settings, or the audit log
  • Access all printers - a workgroup only ever adds the specific printers it names
  • Exemption from IP restrictions or device approval
You will usually never miss these. They are the permissions that decide how the account is run, and the whole point of a workgroup is that handing somebody a key for a term should not quietly make them an administrator. New permissions we ship are workgroup-ineligible by default until somebody reviews whether they are safe to hand out that way - so the allow-list grows deliberately, never by accident.

Permanent, scheduled, or expiring on its own

Every grant carries its own optional dates. Leave them empty for permanent access, set an "active from" to schedule access that starts next term, set an "expires after" and it revokes itself.

Outside its window a workgroup contributes exactly nothing - no permissions, no printers, no allowance - and starts contributing again the moment the window opens, with no action from anybody. A student who joins the robotics club for one term stays a student when the term ends; the club's printers simply drop away.

You can set workgroups on an invite or a shareable join link so people arrive already in the right ones, and re-date up to 500 members in a single bulk action at the end of a term.

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Full SSO and SCIM sync - as many as match

Map identity-provider groups onto a workgroup, and SimplyPrint reconciles them on every single sign-on. Somebody added to a group in your IdP holds the workgroup at their next sign-in; somebody removed loses it. Your directory stays the source of truth, with no scheduled job and nothing to clean up.

The difference from roles is the whole point: SSO assigns exactly one user group, but as many workgroups as match. Your IdP can finally say "this person is a Teacher" and "this person is in the robotics group, the laser-trained group and the department admins" in one assertion - which no single-role model can express.

Each authority holds its own independent claim, so an SSO sync never disturbs what a teacher granted by hand, what a class grants, or what a course enrolment grants. And a workgroup can never be used as an SSO role mapping, so being added to a directory group can grant access without silently changing anybody's role.

See the SSO feature

Shared budgets, not just shared permissions

A workgroup can carry print allowances too, in two distinct shapes:

  • Personal - every member gets this much each. "Everyone in Robotics Club gets an extra 2 kg a term."
  • Shared - the whole workgroup draws from one pool. "Robotics Club has 20 kg between them." It runs out for everybody at once.
When somebody receives the same kind of personal allowance from their role and from workgroups, you choose account-wide whether those contributions add together or whether the highest one wins, with optional per-user caps applied afterwards. A shared cost pool can additionally act as an enforced prepaid balance - the usual shape for a department or a club with its own budget.

Workgroups deliberately carry additive allowances only. Fixed per-job limits, balance exemptions and the other safety policy stay on the user group, so a workgroup can top somebody up but can never quietly disable a guard rail.

See quotas & limits
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Where a membership comes from - and why it came back

A workgroup membership can be asserted by an admin by hand, by an invitation or join link, by your identity provider over SSO or SCIM, by a school class, or by a course enrolment. Each authority holds its own independent claim, and the panel shows every claim on a membership and which source it came from.

That independence is the useful part. If a student is in the robotics workgroup both because your directory says so and because a teacher added them by hand, dropping them from the directory group leaves the teacher's grant standing and they keep the access. It is also the answer to the usual "why did this come back?" - removing by hand something a class or your IdP asserts will be re-asserted at the next sync. To remove it for good, remove it at the source.

School classes are computed rather than copied: put workgroups on a class once, and the roster decides who holds them. Adding a student to the class grants them immediately, removing them takes it away immediately, and there is no sync step that can drift.

Part of the multi-user system

Workgroups sit alongside user groups and the permission matrix. If you want the bigger picture - how permissions themselves work, how people get invited, how quotas and queue approval fit together - start from the multi-user overview.

Back to the multi-user overview

Frequently asked questions

A user group is a member's role, and everybody has exactly one - it decides their organisation-wide authority. A workgroup is additive: a member can hold any number, and each adds workflow permissions, printer access and allowances on top of their role. Workgroups can also expire on a date; user groups cannot.
No. Workgroups only ever add. Turning a permission off inside a workgroup means that workgroup doesn't contribute it - it has no effect on the member's user group or their other workgroups. If somebody needs to have less, that belongs in their user group. This is what makes workgroups safe to add without auditing what else the person already has.
There is no per-person limit. The number of workgroups you can define on the account counts toward your plan's combined roles-and-workgroups allowance, but any member can hold as many of them as you like at once.
Anything that decides how the account is run: managing users, managing groups, billing and subscription, API keys, webhooks, organisation and registration settings, the audit log, and the IP-restriction and device-approval exemptions. "Access all printers" is also role-only - a workgroup can only add the specific printers, models and printer groups it names. In practice these are rarely missed, because they describe a person's role rather than what they're currently working on.
Yes. Every grant carries optional "active from" and "expires after" dates, so access can be scheduled to start later, expire on its own, or both. Outside its window the workgroup contributes nothing at all, and it resumes automatically when the window opens.
Fully. Map identity-provider groups onto a workgroup and it reconciles on every sign-in. Unlike roles, where SSO can only assign one, a user is granted every workgroup whose mapping matches - so a directory that says somebody is in five groups can finally be modelled honestly. SCIM works identically, and grants made by hand, by a class or by a course are never disturbed by a sync.
Temporary access controls whether somebody is in your account at all - when it expires they're suspended or removed. A time-limited workgroup keeps them in the account and expires only the extra access, so a student stays a student when the robotics term ends. The two combine if you need both.
Workgroups are on the School and Enterprise plans. User groups and the permission matrix themselves are available from Print Farm upward, and an account with no workgroups behaves exactly as it always did.

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