These are the third-party services ("sub-processors") that may process personal data to run SimplyPrint, which serves customers worldwide. We keep this list to a minimum and choose privacy-friendly providers, with data stored in the EU by default. Our Data Processing Agreement covers both EU and US privacy requirements.
This page is the authoritative sub-processor list referenced in our Privacy Policy and our Data Processing Agreement (DPA, Section 8.2 and Appendix B). We give account owners advance written notice before a new sub-processor that handles personal data goes live, and you may object on specific grounds. To request our Data Processing Agreement or a transfer impact assessment summary, email [email protected].
| Sub-processor | Purpose | Data processed | Data location | Transfer basis |
|---|---|---|---|---|
|
DigitalOcean
DigitalOcean, LLC
105 Edgeview Drive, Suite 425, Broomfield, CO 80021, USA
|
主要平台托管和数据存储 | 账户、用户和服务数据(已存储) | 存储于欧盟(法兰克福) | EU-US Data Privacy Framework + EU SCCs (2021) |
|
Hetzner
Hetzner Online GmbH
Industriestr. 25, 91710 Gunzenhausen, Germany
|
托管和计算(例如切片) | 处理期间的服务数据 | 欧盟(德国) EU/EEA | Not applicable (data stays in the EU) |
|
Cloudflare
Cloudflare, Inc.
101 Townsend St., San Francisco, CA 94107, USA
|
CDN、Web应用防火墙和DDoS防护 | 连接元数据,包括IP地址(传输中) | 仅在传输过程中,不会持久存储您的数据 | EU-US Data Privacy Framework + EU SCCs (2021) |
| Sub-processor | Purpose | Data processed | Data location | Transfer basis |
|---|---|---|---|---|
|
Stripe
Stripe Payments Europe, Ltd. (US processing by Stripe, LLC)
One Wilton Park, Wilton Place, Dublin 2, D02 FX04, Ireland
|
银行卡支付处理 | 账单姓名、地址、税务/VAT信息、付款元数据(我们绝不存储卡号) | 欧盟签约实体,卡处理位于美国 | EU-US Data Privacy Framework + EU SCCs (2021) |
|
e-conomic
Visma e-conomic A/S (CVR 29403473)
Gærtorvet 1-5, 1799 København V, Denmark
|
会计和开票 | 姓名、电子邮件、电话、个人资料ID、账单地址 | 欧盟/欧洲经济区 EU/EEA | EU SCCs (2021) where any sub-processing occurs outside the EU/EEA |
| Sub-processor | Purpose | Data processed | Data location | Transfer basis |
|---|---|---|---|---|
|
ZeptoMail (Zoho)
Zoho Corporation B.V.
Beneluxlaan 4B, 3527 HT Utrecht, Netherlands
|
事务性电子邮件(通知、登录、密码重置)
支持服务可能根据标准合同条款从欧盟境外提供。
|
电子邮件地址、姓名、个人资料ID和消息内容 | 欧盟数据中心 | EU SCCs (2021) |
|
Amazon SES
Amazon Web Services EMEA SARL (DPF held by Amazon.com, Inc.)
38 Avenue John F. Kennedy, L-1855 Luxembourg
|
批量和事务性电子邮件(如新闻简报) | 电子邮件地址和消息内容 | 欧盟区域 | EU-US Data Privacy Framework + EU SCCs (2021) |
|
GatewayAPI
Opt-in
ONLINECITY.IO ApS (CVR 27364276)
Buchwaldsgade 50, 5000 Odense C, Denmark
|
短信通知(仅在您请求时)
默认关闭,仅当您添加电话号码并启用短信通知时才会使用。
|
电话号码和短信内容(可能包含您的姓名) | 欧盟 EU/EEA | Not applicable (EU); EU SCCs (2021) for any residual transfer |
|
Crisp
Crisp IM SARL
2 boulevard de Launay, 44100 Nantes, France
|
实时聊天客户支持 | 姓名、电子邮件、电话、SimplyPrint个人资料ID | 欧盟 EU/EEA | Not applicable (data stays in the EU) |
| Sub-processor | Purpose | Data processed | Data location | Transfer basis |
|---|---|---|---|---|
|
Plausible
Plausible Insights OÜ
Västriku tn 2, 50403 Tartu, Estonia
|
注重隐私的网站分析 | 汇总匿名统计数据,不使用Cookie,不收集个人数据 | 欧盟 EU/EEA | Not applicable (data stays in the EU; no personal data) |
|
Sentry
Functional Software, Inc. (EU rep: Sentry Software Netherlands B.V.)
45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA
|
错误和崩溃跟踪
已配置为禁用send_default_pii。
|
附带您用户ID的错误事件;仅当您同意营销Cookie时才附加IP/电子邮件地址 | 欧盟区域(法兰克福) | EU-US Data Privacy Framework + EU SCCs (2021) |
| Sub-processor | Purpose | Data processed | Data location | Transfer basis |
|---|---|---|---|---|
|
Cloudflare Turnstile
Cloudflare, Inc.
101 Townsend St., San Francisco, CA 94107, USA
|
登录和注册表单的机器人/垃圾信息防护 | 访问者IP、用户代理和验证信号(不用于广告画像) | Cloudflare边缘(临时) | EU-US Data Privacy Framework + EU SCCs (2021) |
| Sub-processor | Purpose | Data processed | Data location | Transfer basis |
|---|---|---|---|---|
|
PrintPal
Opt-in
Atlas Rodin LLC (d/b/a PrintPal)
400 W Deming Place, Chicago, IL 60614, USA
|
AI打印失败检测
默认关闭。除非您选择加入以帮助训练AI,否则您的数据绝不会离开欧盟。
|
仅在您选择加入时:打印机ID、摄像头照片、温度、任务状态 | 检测在欧盟(法兰克福)的SimplyPrint服务器上运行,只有在您选择加入AI训练时,数据才会传输至PrintPal(美国) | EU SCCs (2021) - only applies if you opt in to data sharing |
|
OpenAI
Opt-in
OpenAI Ireland Limited (US parent: OpenAI OpCo, LLC)
1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland
|
可选的面板内AI功能(如打印床清空检测)
默认关闭。API数据不会用于训练OpenAI模型。
|
仅在您选择加入时:您的打印床的单张图像(不含账户或打印机标识符) | 美国 | EU SCCs (2021) |
|
Google Gemini
Opt-in
Google Cloud EMEA Limited (DPF held by Google LLC)
70 Sir John Rogerson's Quay, Dublin 2, Ireland
|
可选的面板内AI功能(如打印床清空检测)
默认关闭。我们使用付费API层级,该层级不会用于训练Google的模型。
|
仅在您选择加入时:您的打印床的单张图像(不含账户或打印机标识符) | Google基础设施 | EU-US Data Privacy Framework + EU SCCs (2021) |
| Sub-processor | Purpose | Data processed | Data location | Transfer basis |
|---|---|---|---|---|
|
YouTube (Google)
Google Ireland Limited (processing by Google LLC on playback)
Gordon House, Barrow Street, Dublin 4, D04 E5W5, Ireland
|
嵌入视频(增强隐私的无Cookie模式)
经您同意后加载,无Cookie嵌入内容仅在您播放时向Google发送数据。
|
仅在您播放视频时:IP、设备/浏览器信息、观看活动 | Google基础设施(回放时) | EU-US Data Privacy Framework + EU SCCs (2021) |
|
Arcade
Arcade Software, Inc.
595 Market Street, Floor 10, San Francisco, CA 94105, USA
|
交互式产品演示和指南
我们已禁用Arcade的追踪功能,它不会设置任何Cookie。
|
已禁用跟踪;演示加载时,连接元数据(IP)会发送至Arcade | 美国 | EU SCCs (2021) |
|
Zapier
Zapier, Inc.
548 Market St. #62411, San Francisco, CA 94104-5401, USA
|
嵌入在我们的Zapier集成页面(/integrations/zapier)上的“zap-templates”小组件
仅在/integrations/zapier上加载,且仅在您同意营销Cookie后加载。
|
小部件本身在您浏览器的localStorage中设置的访客标识符;我们不会读取或将其用于分析 | 美国 | EU-US Data Privacy Framework + EU SCCs (2021) |
|
Cal.com
Cal.com, Inc.
2261 Market Street #4382, San Francisco, CA 94114, USA
|
会议安排(仅当您与我们预约会议时)
仅在您通过嵌入式日程安排工具预约会议时使用。
|
您的姓名、电子邮件和所选会议时间 | 美国 | EU SCCs (2021) |
Ancillary suppliers that do not have routine access to customer personal data (for example telecom, couriers, power, or general office IT) are not listed here, in line with our DPA. If you believe a provider is missing, please let us know at [email protected].